NiftyDesk Premium

NiftyDesk is the most comprehensive and feature-rich Support Desk solution for WordPress.

Unlimited Agents

Add as many agents as you need - there's no limit

Multiple Data Channels

Import tickets from multiple email accounts

Customize your Support Desk

Customize your front end help desk

Customer Satisfaction

Built in customer satisfaction rating functionality

Ticket Scheduling

Schedule which agents get tickets at certain times

Front end themes

Change the way your help desk looks with our front end help desk themes

Documentation System

NiftyDesk inlcudes a documentation, updates and news system

Review Advanced Reporting

Measure support ticket count, first response time and more

Upload Images and Files

Share relevant support or marketing materials with customers

Track time spent

Track time spent on tickets

REST API

Hook into our REST API

Custom views

Create custom views to ensure you stay on top of things

"Support is important as it allows us to connect and engage with our customers. It connects us to them, allowing us to obtain feedback on how they feel about the product (both good and bad), as well as allow for future growth and development." - Jarryd Long, Support Expert

Pay once and receive updates and support for a year

Free Version

FREE no expiry

Free Version

Get access to all Basic Features

Download Now

Premium Version

$29.99 once off

3 Site Licence

Get access to all Pro features
World-Class Support
1 Year access to Updates

Developer Version

$59.99 once off

7 Site Licence

Get access to all Pro features
World-Class Support
1 Year access to Updates

Your download link will be immediately emailed to you as soon as the payment is complete. (Please check your Junk folder too) If you are a non-profit organization, please get in touch with us