NiftyDesk Premium

NiftyDesk is the most comprehensive and feature-rich Support Desk solution for WordPress.

Unlimited Agents

Unlimited Agents

Add as many agents as you need - there's no limit
Multiple Data Channels

Multiple Data Channels

Import tickets from multiple email accounts
Customizable help desk

Customize your Support Desk

Customize your front end help desk
Customer Loyalty

Customer Satisfaction

Built in customer satisfaction rating functionality
Ticket scheduling

Ticket Scheduling

Schedule which agents get tickets at certain times
Front end themes

Front end themes

Change the way your help desk looks with our front end help desk themes
Documentation Feature

Documentation System

NiftyDesk inlcudes a documentation, updates and news system
Support Desk Reporting

Review Advanced Reporting

Measure support ticket count, first response time and more
Upload files feature

Upload Images and Files

Share relevant support or marketing materials with customers
Time Tracking Feature

Track time spent

Track time spent on tickets


Hook into our REST API
Custom Views

Custom views

Create custom views to ensure you stay on top of things
Jarryd Long, Support Manager

"Support is important as it allows us to connect and engage with our customers. It connects us to them, allowing us to obtain feedback on how they feel about the product (both good and bad), as well as allow for future growth and development." - Jarryd Long, Support Expert


Pay once and receive updates and support for a year

Free Version

FREE no expiry

Free Version

  • Get access to all Basic Features


Premium Version

$29.99 once off

3 Site Licence

  • Get access to all Pro features
  • World-Class Support
  • 1 Year access to Updates

Developer Version

$59.99 once off

7 Site Licence

  • Get access to all Pro features
  • World-Class Support
  • 1 Year access to Updates
Your download link will be immediately emailed to you as soon as the payment is complete. (Please check your Junk folder too) If you are a non-profit organization, please get in touch with us